Политика конфиденциальности

In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users are informed that the personal data collected through this website will be processed by:

• Business Name: Valencia My Home
• Owner: Cristhian Andres Rodriguez Diaz
• Tax Identification Number (NIE): Z2239407V
• Registered Address: Carrer de Cadis 75, 46006, Valencia, Spain
• Email: [email protected]

Personal data collected through this website may be processed for the following purposes:

• Responding to enquiries submitted through the contact form.
• Managing consultation requests and appointments.
• Communicating with prospective and existing clients.
• Providing information regarding our services.
• Managing service requests and related administrative communications.
• Website analytics and performance monitoring.
• Management of cookie consent preferences.
• Complying with applicable legal obligations.

No automated decision-making or profiling activities are carried out.

The legal basis for processing personal data may include:

• The user's consent when submitting a contact form or requesting information.
• The implementation of pre‑contractual measures requested by the user.
• The performance of contractual obligations where services are engaged.
• Compliance with legal obligations applicable to the data controller.

Depending on the user's interaction with the website, we may collect:

• Name and surname.
• Email address.
• Telephone number.
• Country of residence.
• Information voluntarily provided in enquiry forms or communications.
• Appointment scheduling information provided through Calendly.

Users are requested not to submit unnecessary sensitive personal information through website forms.

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.

Enquiries that do not result in a service engagement may be retained for a reasonable period to manage follow‑up communications and business enquiries.

Personal data will not be sold, rented, or disclosed to third parties except where necessary to provide services, comply with legal obligations, or where the user has expressly authorised such disclosure.

The website may use the following third‑party service providers:

• Google Analytics (website analytics and performance monitoring).
• CookieYes (cookie consent management).
• Calendly (appointment scheduling).
• Email service providers.
• Website hosting providers.
• Technology providers necessary for website operation and communication services.

These providers may process personal data on our behalf or as independent data controllers in accordance with their own privacy policies and applicable data protection legislation.

Where appropriate, personal data may also be shared with trusted professional partners involved in a client's matter, such as immigration lawyers, tax advisors, mortgage advisors, or other specialists, always with the client's knowledge and consent where required.

Certain third‑party providers may process data outside the European Economic Area (EEA).

Where this occurs, appropriate safeguards will be implemented in accordance with applicable data protection legislation to ensure an adequate level of protection for personal data.

Users may exercise the following rights at any time:

• Right of access.
• Right to rectification.
• Right to erasure.
• Right to restrict processing.
• Right to object to processing.
• Right to data portability.
• Right to withdraw consent at any time.

Requests may be submitted by email to: [email protected]

Users may also lodge a complaint with the Spanish Data Protection Agency (AEPD) if they believe their rights have been infringed.

Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, loss, alteration, disclosure, or destruction.

However, users acknowledge that no method of transmission over the Internet can be guaranteed to be completely secure.

This website may contain links to third‑party websites.

We are not responsible for the privacy practices, content, or policies of such external websites. Users are encouraged to review the privacy policies of any third‑party websites they visit.

This Privacy Policy may be updated periodically to reflect legal, technical, or operational changes.

The latest version will always be available on this website.

For any questions regarding this Privacy Policy or the processing of personal data, please contact: [email protected]